Shipping policy

Shipping Policy

Thank you for shopping with Vymjay Garments. This Shipping Policy outlines our shipping process, timelines, and important information regarding order delivery.

1. Order Processing Time

  • All orders are processed within 1–3 business days.

  • Customized orders may require 3–5 business days for production before dispatch.

  • Orders are processed only after full payment confirmation.

Orders are not processed on Sundays or public holidays.

2. Shipping Timeline

Once dispatched, delivery timelines are:

  • Metro Cities: 2–5 business days

  • Other Locations: 3–7 business days

Delivery timelines may vary depending on location and courier partner serviceability.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.

  • Free shipping may be offered on selected products or order values.

4. Order Tracking

Once your order is shipped:

  • You will receive a tracking number via email or SMS.

  • Customers can track their shipment using the provided tracking details.

5. Delays

While we strive to deliver on time, delays may occur due to:

  • High order volume

  • Courier partner delays

  • Natural disasters or unforeseen circumstances

Vymjay Garments is not liable for delays caused by third-party courier services.

6. Incorrect Address

Customers are responsible for providing accurate shipping information.

  • Orders shipped to incorrect addresses provided by the customer cannot be refunded.

  • Re-shipping charges may apply.

7. Damaged or Lost Shipments

If you receive a damaged package:

  • Contact us within 48 hours of delivery.

  • Share clear photos of the product and packaging.

We will review and provide a resolution as per our Refund Policy.

8. Service Area

Currently, we ship across India only.

9. Contact Us

For any shipping-related queries:

Vymjay Garments

Email: contact@vymjay.com